Billing and Payments:

Payments are due at the time of service with either cash, check, credit card or paypal.  If no payment is received then the credit card on file will be charged by the end of the week in which services are rendered. A statement of charges will be sent at the end of each month. resourceME does not bill insurance companies. 

Cancellation/Refund Policy:

Homework Helpers Club:

If child commits or is assumed to be committed (has attended regularly however, failed to notify resource.ME that child would be missing a week) to attend Friday of the week before payment is due in full. No refunds. If students attend one day during the week full payment is due.

Tutoring:

The regular fee will be charged for the hour when the resource.ME provider is not notified 24 hours in advance that you are not able to make it to your tutoring session. Your cooperation with proper notification of cancellation is appreciated. 

Summer Camp:

30 days or more prior to camp start date - Full refund (-$25 admin fee)

15-29 days prior to start date - 50% refund (-$25 admin fee)

14 days or less prior to start date - NO REFUND

Afterschool Club:

Cancellation within 7 days of invoice, Full refund (-$25 admin fee)

7-14 days from invoice, 50% refund (-$25 admin fee)

14 or more days from invoice, NO REFUND

For a club that is billed in installments, you are responsible and agree to pay for the full amount at time of commitment despite the bill being divided. Even if your child chooses not to continue, families are responsible for payment unless another child can fill the spot. (i.e. E-Sports Club, families are responsible for the full $400 cost once child attends 2nd session. )

Returned Check Policy:

A fee of $25 will be charged for any check returned to resource.ME for insufficient funds.